| How Do I Set Up an E-Commerce Site? | | | | anticipated sales volume. If you are using a hosting firm, |
| When you set up your e-commerce site, or add that | | | | make sure you know what you're getting. If you are |
| functionality to your existing site, you need to keep a | | | | running your own servers, you must make sure you |
| number of basic considerations in mind. In addition to all | | | | and/or your IT manager know how to get the best |
| the other details of Web site construction, design and | | | | possible hardware and software and keep it working. |
| functionality, you now have online buying behavior, a | | | | Whatever shopping cart software you use, whether |
| relatively new area of study, to deal with. The best | | | | written by your programmers or bought off a (virtual?) |
| idea, of course, is to proceed deliberately, with a | | | | shelf, you want to implement it with simplicity and ease |
| well-thought-out plan, while leaving yourself sufficient | | | | of use as your main objectives. Security in each |
| flexibility to make adjustments along the way as you | | | | transaction is essential, which is not quite as much a |
| learn more about e-commerce. | | | | function of the hardware and software as it is of |
| Before you start deciding what shopping cart | | | | communications protocols, encryption and restricted |
| software or merchant account service to use, you | | | | access. However, all of these components need to |
| have to deal with fundamentals. The most | | | | work with, in, through and beside one another in a |
| fundamental consideration in selling is ensuring that | | | | constantly changing way. If you do not have the |
| customers can locate what they want, in a | | | | systems, computing and communications expertise to |
| brick-and-mortar store's aisles or among a Web site's | | | | stay on top of all of this, make sure you have |
| many pages. Astonishingly, there are online stores, | | | | someone on hand who does. Don't forget to mention |
| even some famous ones, which do a very poor job of | | | | your great security (loud and clear, too). |
| this. Without signs, guides, clarity of design and a logical | | | | Easy pay, too |
| layout, it can be next to impossible for customers to | | | | E-commerce sites can be designed to accept a wide |
| locate what they want. | | | | variety of payment types, from credit cards and |
| Simple and straightforward | | | | electronic cash to purchase orders, cash and checks |
| At the same time that you decide how to organize | | | | sent by mail or delivery company, even barter. Of |
| your services and/or products, with compelling sales | | | | course, different types of businesses will need to |
| copy and appropriate graphics alongside, you need to | | | | accept different combinations of payment types, and |
| give site visitors more than a single way to find what | | | | your range of options will reflect the methods that your |
| they need. Along with the so-called breadcrumb trails | | | | customers use. For any offline payments, like cash and |
| that allow customers to make their way back along | | | | checks being mailed or credit card account numbers |
| their virtual paths, you should provide various types of | | | | sent by fax, your company name and address should |
| links to various categories of offerings. In addition, a | | | | be placed prominently throughout your site, and |
| ubiquitous search function for entering product names, | | | | certainly on the completed sales document issued by |
| and site maps and indexes that are a click away from | | | | your system. |
| anywhere, keep customers feeling that they know | | | | Finally, on a subject that is discussed in literally |
| where they are. More importantly, they know how to | | | | thousands of online articles, there is the matter of |
| get to what they want to buy. | | | | taking credit card payments. If your firm has a |
| With the number of online scams and rip-offs, it is | | | | merchant account already, you can typically use them |
| more important than ever that your e-commerce site | | | | in a variety of ways, including for e-commerce. Simply |
| be seen as safe, secure and honest. You should | | | | contact your bank or third-party processor and find out |
| completely eschew any sort of fine print, meaning | | | | the details. If you do not have a merchant account, you |
| pages with lengthy policies displayed in a small-font. It is | | | | can apply for one, or you can take advantage of a |
| best to put your return and exchange policies, shipping | | | | number of fast-growing alternatives, including PayPal. |
| and handling charges, contact information and other | | | | Bottom line |
| important information where customers can easily | | | | There are a number of separate components that |
| review them. Summarize the main benefits and | | | | work together to create a functioning e-commerce |
| features briefly on the side or bottom of every sales | | | | site, from servers and other hardware to software |
| page, with full, plain-English versions available with a | | | | that operates shopping carts, locates products in large |
| click. Cultivate a buyer-safe atmosphere for your site. | | | | databases, encrypts transactions for privacy and |
| Make it easy and simple | | | | records the specifics of each sale. Then other |
| Nothing will halt your ascent into the retail big leagues | | | | processes occur behind the scenes, such as payment |
| faster than wasting customers' time. When a site | | | | processing and order fulfillment. There is a lot to it, but |
| visitor hits your Buy button, they must not get an error | | | | with each passing nanosecond, e-commerce gets |
| message or a four-minute wait. Again, the solution | | | | better, safer, faster and easier. If your firm is not |
| involves a little pre-planning, ensuring that your hosting | | | | involved in e-commerce yet, you might want to |
| package has the bandwidth and other features you | | | | consider what you are losing in potential sales by your |
| need (good servers, especially) to handle the | | | | absence from the online marketplace. |